Bench vs Comparison

Bench and are both online bookkeeping services. They allow you to perform the majority of your own bookkeeping while giving you the assurance that your books are accurate.

Bench, which is the more affordable option but isn’t as customizable to your business, excels with its bundles that include both unlimited bookkeeping support and tax services. Meanwhile, offers more add-on services and flexibility than Bench—similar to traditional brick-and-mortar certified public accountant (CPA) firms. We feel that Bench is the better option for the majority of small businesses, but some businesses will be served well by’s customized approach:

  • Bench: Optimal for most small businesses looking for both bookkeeping and tax services
  • Best for small businesses needing a full range of customized accounting services or general business consulting

Many small business owners prefer to do their own bookkeeping to save money. QuickBooks Online is our top recommendation in this case:

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Use Cases and Pros & Cons

  • Small businesses that want unlimited bookkeeping support: Bench takes the lead in our list of the best online bookkeeping services because of its unlimited bookkeeping support, range of services, and low price.
  • Businesses that need tax assistance: If you choose the Premium plan, you’ll also have unlimited access to a tax professional who’ll prepare and file your return.
  • Businesses that have fallen behind in their bookkeeping: Bench offers an add-on service of catch-up bookkeeping for prior years, which provides cash-basis financial statements for tax returns. This is done quickly and efficiently by focusing exclusively on bank transactions.
  • Small businesses that work remotely and have basic bookkeeping needs: Bench offers a good iOS app that provides users with access to basic financial reporting information and real-time cash flow updates.

Bench logo


  • Provides catch-up bookkeeping
  • Offers unlimited in-app messaging and calls with your dedicated bookkeeper
  • Has affordable plans that include a business income tax return


  • Lacks Android app
  • Uses cash basis accounting method; accrual adjustments cost extra
  • Offers A/R and A/P tracking as add-ons
  • Small businesses seeking basic bookkeeping only: If all you want is basic account reconciliation, transaction categorization, and financial statements, Merritt Bookkeeping will do this for $199 per month for any size business. However, you can’t add any additional services with Merritt. Learn more in our review of Merritt Bookkeeping.

User Reviews: Bench Wins

We cannot compare Bench and in terms of user reviews given that we couldn’t find any for the latter on third-party websites. Reviewers seem to agree with our evaluation of Bench, as they commended its affordable tax services and unlimited year-end tax advisory.

Bench users like that its service is affordable and that it offers a free trial of one month of bookkeeping, but Fit Small Business readers can get two months of bookkeeping for free. Another bonus is that Bench offers unlimited customer support and unlimited year-round tax advisory services. However, users wished that an Android app were available and that there were support for multiple currencies. Another desired service is CFO advisory services.

Bench earned the following average scores on popular review sites:

  • Software Advice[1]: 4.7 out of 5 based on around 300 reviews
  •[2]: 4.3 out of 5 based on about 75 reviews
  • Trustpilot[3]: 4.2 out of 5 based on around 950 reviews

Pricing: Bench Wins

Comparing Bench vs when it comes to pricing, we chose Bench as the winner in this category not only because it is the less expensive option, but also because it offers extra services with published prices that can be useful to small businesses such as catch-up bookkeeping. Another benefit of using Bench is the access to unlimited tax advisory and tax strategy planning. We also like that it offers a free trial, while does not.

Unlike most other bookkeeping services we’ve reviewed—including—Bench does not vary its pricing depending on the size of your company. The difference in its two bundles offered is the services provided, with the major difference being that the Premium plan includes tax planning and filing services.


  • Historical bookkeeping: Starts at $299 per month
  • Specialized bookkeeping: Starts at $100 per month
  • Business owner’s individual return filing add-on: $69 per month for one partner or shareholder when billed monthly and $59 per month when billed annually offers four subscription plans that, unlike Bench, vary in price depending on the number of monthly transactions or frequency of service. also doesn’t provide a predefined pricing plan for companies with over $1,000,000 in gross revenue. Companies exceeding that amount must request a customized quote. For any additional services, such as payroll or tax preparation, you can request a customized quote. Unfortunately, there’s no free trial available.

Features: Wins

Bench can be considered a “lightweight” bookkeeping service because it’s intended more for businesses that prefer to manage their own day-to-day bookkeeping tasks but want someone to handle the bigger picture, such as reconciling accounts and preparing financial statements. You have the option of upgrading to a Premium plan, which also gives you unlimited access to a tax advisor who’ll assist with planning and filing your returns.

In contrast, is best thought of as a full-service online accounting firm, which is why we feel it is better than Bench in this category. Bench does have many attractive features, such as catch-up bookkeeping, unlimited support, and a robust mobile app. And while may lack a mobile app, it more than makes up for it with its secure portal and host of add-on services, such as payroll management.

Historical Bookkeeping: Bench Wins

For $299 a month, Bench’s bookkeepers will provide historical bookkeeping services, depending on how far you’ve fallen behind on your books. If you’re less than two years behind on your bookkeeping, you’ll need the catch-up bookkeeping add-on. If you’re more than two years behind on your books, Bench offers a special program called BenchRetro, which is priced via custom quote.

While it’s likely that will perform catch-up bookkeeping as part of its customizable services, it doesn’t provide any pricing for such services.

Customizable Services: Wins is ideal for businesses looking for the flexibility of customizing their own package and a service that can scale as you grow. It’s both online and cloud-based, and it’s interesting to note that it offers more services to QuickBooks Online users than its competitor, QuickBooks Live. Also, both Bench and offer a dedicated bookkeeper who’ll provide you with financial statements on a monthly basis, but allows you to customize the types of reports that you receive.

Business Consulting: Wins offers general business consulting, strategic and tax planning, and training if needed. Fractional CFO services are also available in Plus and Advanced as well as with its custom plans—and these features aren’t offered by Bench.

Ease of Use: Tie

Bench and’s process of working with your bookkeeper is similar, and we determined this category to be a tie—although you’ll be assigned a team of three bookkeepers with Bench, as opposed to one with The major difference between the two is that you’re able to get a better sense of Bench’s service with its free one-month bookkeeping trial. doesn’t have a comparable trial, but it does offer free bookkeeping advice and software training once you’re subscribed.

Upon enrollment with Bench, you’ll be assigned a team of three bookkeepers, one of whom will assist with the onboarding process and learn more about your business, helping you customize your account for accurate expense tracking. Your bookkeeper uses Bench’s proprietary software to track your income and expenses, and you both can leave notes on transactions in case any questions come up. You can also view the status of what has been completed, what’s in progress, and what’s still outstanding.

Screenshot of Bench's Accounting Status page.

Bench Accounting Status page (Source: Bench)

Once you sign up for, you’ll be assigned a dedicated bookkeeper. While you’ll grant them access to your QuickBooks account, you’ll still maintain access so that you can still use your QuickBooks account to invoice clients and pay bills. During the onboarding process, your bookkeeper will assist with connecting your bank and credit card accounts to QuickBooks (if this hasn’t been done previously), and they’ll download your statements and classify them for you.

Screenshot of's Client Portal. Client Portal (Source:

Integrations: Tie doesn’t appear to integrate with any other programs besides QuickBooks while Bench has 10 integrations:

  • Bench integrations: Gusto, FreshBooks, Stripe, Square, Shopify, Attune, Keap, Brex, PayPal, and Clio
  • integrations: QuickBooks Online and QuickBooks Desktop

Of course, since is based on QuickBooks Online, you’ll have access to the huge library of QuickBooks integrations.

Mobile App: Bench Wins

Bench takes the lead when we compare Bench and because doesn’t have a mobile app, whereas Bench has a full-featured one. Available for iOS, the Bench mobile app allows you to upload digital copies of bills and receipts to the Bench software for your bookkeeper to review. You can also communicate with your bookkeeper through the app or check your accounts, vendors, spending categories, and more.

Customer Support: Tie

The providers are equally strong in this area, so we call it a tie. You can contact your Bench bookkeeper at any time to schedule a call via the app, email, or a direct message on the Bench website. There’s no extra fee or hourly charges for support, and you’re welcome to reach out whenever you have a question.

Meanwhile, you’ll use a secure online portal to communicate with your bookkeeper, and you can also exchange documents as needed. You’ll be able to view your company’s transactions and request an appointment with your bookkeeper through the client portal. As part of its package, offers free bookkeeping advice and software training. We suggest that you take advantage of both features.

For assistance with selecting the best online bookkeeping service for your business, check out our article on how to choose a virtual bookkeeper.

How We Evaluated Bench vs

We evaluated Bench vs based on the following criteria:

35% of Overall Score

Because each plan depends on many factors, we looked at the value provided in terms of the time and potential money that you’re saving by using the service.

20% of Overall Score

You should be able to access a dedicated bookkeeper for any questions or advice and one-on-one assistance.

15% of Overall Score

The best online bookkeeping service should offer a wide range of bookkeeping solutions, including catch-up bookkeeping, invoicing, bill pay, bank reconciliation, payroll, and tax filing.

10% of Overall Score

We evaluated whether the online bookkeeping service offered tax and consulting, and the scope of those services.

20% of Overall Score

We consider the opinions of users and the service’s ratings on various review sites. These criteria were disregarded for providers where no reviews were found.

*Percentages of overall score

Frequently Asked Questions (FAQs)

No, Bench uses its own proprietary software and doesn’t sync with commonly used accounting software like QuickBooks Online or Xero. has four subscription levels, which depend on the number of monthly transactions and frequency of service. Prices range from $399 to $799 monthly, plus the option of customizing a package that suits your needs.

Yes, Bench is ideal for businesses that have basic bookkeeping needs and want the option of tax filing and consulting services. For an additional fee, it also offers historical bookkeeping services and specialized bookkeeping, such as accounts receivable tracking and segment-level bookkeeping.

Bottom Line

Along with its one-stop assortment of services, is well suited to businesses seeking a helping hand with tasks that go beyond standard bookkeeping. Although it’s more expensive than Bench, it’s a good value for your money if you want reliable service and accurate books.

Bench offers straightforward bookkeeping and tax services―along with a mobile app―and an option to add services, such as catch-up bookkeeping. While we recommend Bench as the plan for most small businesses, the solution for you is the one that best fits your business’s specific needs.

User review references:
1 Software Advice
3 Trustpilot

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